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RentSpree Help Center
Screening tenants & applications
Screening tenants & applications
Getting started with screening
Overview - screening tenants
Screen tenants with a property listing
Verify your identity to view reports
What is the difference between RentSpree and TransUnion?
Can I screen tenants as a business or LLC?
Sending a screening request
How to create a screening request
Share your application link
Print an application flyer with a QR code
Email or text a screening request
Find your application link
Application forms & customization
Request a C.A.R. rental application
How to request the Texas REALTORS application
Can I edit the rental application fields?
Customize your screening package
Screening options & fees
Can I order a background report on its own?
Can I request the application without reports?
Can I pay the application fee instead of the applicant?
Pay for and view your applicant's reports
Is a property address required for screening?
Managing screening requests
Can I cancel or delete a screening request?
Turn off tenant screening for a listing
What if I forgot to request the rental application?
Why does my name appear on the application details?
Can I fill out the application for my client?
Income & document verification
Request an income verification report
Request documents from your applicant
Reference checks
Run auto-reference checks
Edit a reference's contact information
Do you contact references by phone?
Can applicants edit their references?
Viewing reports
Do screening reports expire?
Who receives the screening reports?
How long do screening reports take to generate?
Open your applicant's screening reports
Getting started as an agent-referred landlord
Understanding your reports
What's on the reports cover sheet?
How to read the credit report
How to read the background report
How to read eviction records
What do credit report statuses mean?
Scores, sources & fraud alerts
What is a Resident Score?
What are fraud indicators?
What is an extended fraud victim alert?
Where do the screening reports come from?
Report accuracy & applicant details
Do you verify information on the application?
Does the SSN or ITIN appear on reports?
My applicant's name is wrong on the application
Where are the co-signer's application and reports?
Do applicants receive a copy of their own reports?
Sample documents
Sample C.A.R. application
Sample Texas REALTORS® application
Sample income verification report
Sample RentSpree application form
Accepting & denying applicants
Who can accept or deny an applicant?
How to accept or deny an applicant
Printing, saving & sharing
Print or save an applicant’s screening reports
Share an applicant’s screening reports
Download documents your applicant uploaded
Troubleshooting screening
I can't see my applicant's report
My applicant can't finish the application
My applicant was charged more than expected
Fair housing & screening laws
Screening Disclaimer and Limitations
How can I comply with Fair Housing laws while using RentSpree?
FAQ: Do I have permission to contact other employers/landlords/references?
Jurisdictions with Conditional Acceptance Restrictions
California requirements
Summary of California Civil Code 1950.6 (as Amended by AB-2493)
FAQ: What are my responsibilities under California’s ICRAA for tenant screening?
Sample ICRAA Notification
Notice For Housing Vouchers & Government Subsidies For Applicants in California