A Guide to Paying for Your Tenants Screening Fee

At RentSpree, we give you the option of selecting who pays for the screening reports: you or the applicant.

The payment options can only be selected before initiating a screening. If you want to pay for the report but selected the applicant to pay previously, you'll have to initiate another screening that includes you paying for the application and sending the new ApplyLink to the tenant.  

Send a Request

1. Select Screening from the left-hand side menu
2. On the overview page select Screen tenant
3. Add or Select an existing property listing
4. On the Application Options page, select Me in Step 1 to pay for the fees

Pay For and View Reports

1. When the applicant has successfully submitted, you will receive an email with the subject Success! [Applicant's name] Report is Ready. When opened, click the Access My Dashboard button that will direct you to log in
   
   
2. After logging in, click the Screening button in the left, blue menu bar on your dashboard
3. Click on the applicant's name to open the report
4. When clicked, you will be asked to enter payment information. Upon entering, click on Pay & View Reports.

Once you've submitted that payment, two things will happen. The first is you will notice a pop-up with a loading circle. When it reaches 100%, you will be able to open the reports directly on your screen. You will also receive an email with an invoice containing the amount paid, reports requested, and card type.

For more information on where to find the invoice, click here.