If an applicant asks a property representative to update a reference's contact information on a completed application, the representative can make those edits directly from their RentSpree Dashboard.
Once changed, a reference check request can be re-submitted and send to the updated contact information,
How to Change an Applicant's Reference Information
1. Once you log into your RentSpree Dashboard, select a submitted rental application that you would like to initiate a reference check for
2. Once you select a submission, click the Ref Checks tab at the top of the page
3. Once on the Reference Check page, find the reference that needs to be updated and click Edit
4. A pop-up will appear that will allow you to change the contact information - click Save & send request to complete the update and send the reference check via email and.or text message
