Skip to content
  • There are no suggestions because the search field is empty.

Edit a reference's contact information

You can update a reference's contact details on a submitted application from your dashboard, then re-send the reference check to the corrected email or phone number. Applicants can't change a submitted application themselves, so the fix happens on your side.

How to edit a reference's contact information

  1. On your dashboard, select the submitted application.

  2. Select the Ref Checks tab at the top of the page.

  3. Find the reference that needs updating and select Edit.

  4. Update the contact details, then select Save & send request. The reference check is re-sent by email and text.

Ready to check the responses? Run auto-reference checks.