Why is my applicant's name incorrect on the rental application?

Q: Why is the name incorrect on the rental application?

I have an applicant who submitted their application and reports but the name on the rental application is incorrect.

A: The applicant has used autofill on in their browser.

Solution: Sometimes, when an applicant is filling out the rental application, they select an autofill option from their browser, not realizing it changes already-entered information as well. To fix this, send the applicant another request for just the rental application. They will then be able to edit any incorrect information and re-submit it.