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My applicant's name is wrong on the application

Usually a wrong name comes from autofill or a typo during submission. The fix depends on where the wrong information appears.

If the application shows the wrong name

The applicant likely submitted with incorrect autofill. Send a new request with just the rental application so they can enter the correct information and resubmit.

If the TransUnion screening shows the wrong person

The applicant may have entered another person’s information during the screening. Send a new request to a different email address the applicant owns.

Still seeing the wrong details? Contact support.