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Help an applicant correct their application

A submitted application can't be edited. To let your applicant fix or update their information, send them a new request with only the application form selected and no screening reports. Their previous answers carry over, so they only need to change what's wrong. Application forms have a $0 fee, so as long as no reports are selected your applicant won't be charged again.

How to send an application-only request

  1. Start a new request the same way you normally would. See How to create a screening request.

  2. At the options step, uncheck every screening report. Leave only the application form you want your applicant to use.

  3. Finish creating the request, then send the application link to your applicant.

  4. Tell them what needs correcting, since the new form opens pre-filled with their earlier answers.

Your applicant's first submission stays in your dashboard. You'll see both, so make a note of which one is current.

If only a reference's contact details are wrong, you don't need a new application. Edit the reference from your dashboard and resend the reference check.

Go to Screening to start the request.