Agent Frequently Asked Questions

FAQ: What to do if you forgot to request the online rental application?

Request the online rental application by itself

How to send a request for only the rental application

Sometimes, you'll receive screening reports back but no rental application. This happens when the online rental application is not selected during the "Select Application Options" step. This just means you'll have to send another request to the applicant but this time, select Application Only.

1. Click on Log In in the top right corner to enter your login information.

2. Once you've logged in, you will be redirected to your Home Page.

3. From the Home Page, select the My Listings button from your left-hand side menu.

4. To the right of the property the applicant has submitted to, click the . You will notice a drop-down list select Screen New tenants.

5. Once a method is selected, you will be asked who will pay the screening fee and which reports you would like included. Since you will only be requesting the free rental application, it does not matter whom you select for this first question.


5. Make sure ONLY the rental application is selected. Then click Next.

To continue by sharing an ApplyLink™, click here.
To continue by printing a Screening Handout™, click here.
To continue by screening via email/text, click here.