How to accept or deny an applicant

From the Applications tab on your property you can send an acceptance, a conditional acceptance, or a denial. Each delivers a professional result email to the applicant, and where federal law requires an adverse action notice, RentSpree generates the letter from the reasons you select.

How to accept or deny an applicant

1. Open the Applications tab and select the applicant's name. The Summary view puts everything in one place: application, credit report, criminal background report, eviction records, income verification, and references.

2. Select Make decision in the right panel, or open the menu next to the applicant's row.

3. Choose Accept, Accept on condition, or Deny, then select the reasons for your decision. If the Resident Score was a factor, include the score and the date you accessed it.

4. Select Next, review the generated email, and select Send. The applicant receives it at the email address on file, and you're copied by BCC.

If you deny or accept on condition

Federal law requires an adverse action notice. RentSpree generates the letter from exactly what you select, so make sure the checkboxes match the real reasons for your decision. Apply the same documented criteria to every applicant, and for questions about fair housing or consumer credit obligations, consult your legal representation before sending.

Accepted someone? Select Set up payments from the applicant's menu, or go to the Lease tab to send the lease for signature.