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A Guide to Using Auto-Reference Checks for as a PRO Member

Verify the information your applicant provides directly through RentSpree!

What are Auto-Reference Checks?

Auto-reference checks are a service offered with RentSpree PRO. However, when you initiate a screening, you may include the reference checks when adding Advanced verifications.

This will automatically send emails and/or text messages from RentSpree to the Current & Previous Landlord, Current & Previous Employer, and Personal References listed on the Rental Application. 

If an applicant has completed their submission but needs to change the contact information for their reference, click here

How to Request Auto-Reference Checks with RentSpree PRO

Requesting Auto-Reference Checks When Initiating a Screening

  1. Initiate a screening on your RentSpree account
    1. This will either be an additional $10 or no charge if you are signed up with RentSpree PRO
  2. On the Your Application Package section, click Edit
  3. Once on the Customize your application package page, choose the Application type & Tenant screening reports
  4. In the next step, include the Advanced verifications
    Customize Application Package
  5. After selecting the advanced verifications and who pays the application fee, you may send the ApplyLink to other applicants so they may complete their submission

Requesting Auto-Reference Checks When after an Applicant Submits

1. Once you log into your RentSpree Dashboard, select a submitted rental application that you would like to initiate a reference check for



 2. Once you select a submission, click the Ref Checks  tab at the top of the page




3. You’ll then see each reference separately that contains their contact information, work/move-in history, and more - Click Send reminder for each reference to send the reference check request via email and/or text message

4. A pop up will appear for confirmation - Click Send Reminder

5. The reference request will now be sent for each reference to complete online

How to review Reference Check results

Before reviewing the reference checks results, a validation may be needed.  Please click here for more information on how to validate.

  1. You can then return to the Ref Checks tab of the applicant and review the returned reference checks.
  2. Each reference returned will either say Verified or Disputed under Reference Status
    1. If a reference check has been disputed, you'll be able to check the reference's response about what information was incorrect

 

Click here to watch a video walkthrough.