RentSpree Help Center

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RentSpree Help Center

Screening Tenants

Screening Tenants

Information on how to get started using the Tenant Screening tool for agents, owners & landlords.

Intro to Tenant Screening

Intro to Adding a New Property Listing

Intro to Screening Tenants Without a Property

Intro to Screening Tenants with a Property Listing

Sending a Request

A Guide to Emailing & Texting a Screening Request to an Applicant

A Guide to Generating an ApplyLink™ for a Property Listing

A Guide to Printing an Application Flyer for a Property Listing

A Guide to Paying for Your Tenants Screening Fee

One-Time Validation

Managing Your Account: Agent and Owner Identity Validation

Managing Your Account: Knowledge Identity Questions (KIQ) Validation

Managing Your Account: SMS Validation

Sample Application & Reports

Sample Document: A Completed RentSpree Application

Sample Document: C.A.R. Sample Application

Sample Document: TransUnion Screening Reports

TransUnion Reports

A Guide to Viewing a Completed TransUnion Report

A Guide to Reading TransUnion’s Credit Report

A Guide to Reading TransUnion's Criminal Background Check

A Guide to Reading TransUnion's Eviction Related Proceedings Report

A Guide to Reading the Application and Screening Reports Cover Sheet

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TransUnion Reports - Troubleshooting

How to Fix: Common Applicant Issues

How to Fix: "Looks like your account can’t access this page" Error

Tenant Screening Frequently Asked Questions

FAQ: How long does it take to process TransUnion screening reports?

FAQ: Can I customize the application?

FAQ: Can I screen tenants as a business or LLC?

FAQ: Does the SSN/ITIN number appear on the tenant screening reports?

FAQ: Can I delete an old submission or a request?

FAQ: Can I edit my property address?

FAQ: Can I request the online rental application without TransUnion screening reports?

FAQ: Is a property address required to screen potential tenants?

FAQ: Who receives the TransUnion screening reports after an applicant submits them?

FAQ: Do you verify the information provided on the application?

FAQ: Do I get a full credit report and score from all three bureaus?

FAQ: Where do the screening reports come from?

FAQ: Do the TransUnion Screening Reports Expire?

FAQ: What are fraud indicators?

FAQ: What is a Resident Score?

FAQ: What are Extended Fraud Victim Alert on File - TransUnion Fraud Indicator?

FAQ: Why is my applicant's name incorrect on the rental application?

FAQ: Do I have permission to contact other employers/landlords/references?

FAQ: Can I enter my client's information for the screening?

FAQ: Can I Request TransUnion's Background Check On Its Own?

FAQ: Common Questions About The TransUnion Credit Report

FAQ: How is the Resident Score calculated?

FAQ: What credit bureau do you use for your screening reports?

FAQ: Where is the application and/or reports for the co-signer/guarantor/other occupants?

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