RentSpree Help Center
Go to Homepage
Submit a request
Applicant Help Center
Applicant Help Center
Overview
How to get started applying
Co-Signer & Guarantor
Step 1 - Applicant Information
Step 2 - RentSpree Rental Application
Step 3 - TransUnion Screening Reports
TransUnion error messages & contact info
Website error messages
Submitting Application
Print, save & share
E-Sign Documents
Renters Insurance
Upload Documents
Terms of Service
Accounts & Billing
Screening Tenants
Overview
Screening Tenants
Adding a property
Sending a Request
One-Time Validation
Sharing Reports
Sending a message
Request a Personal Walkthrough
Frequently Asked Questions
Application & Reports
Sample Application & Reports
Print, save & share
Rental Application
TransUnion Reports
TransUnion Reports - Credit Report
TransUnion Reports - Criminal Background Check
TransUnion Reports - Eviction Related Proceedings
TransUnion Reports - Troubleshooting
Frequently Asked Questions
Rent Payment
Frequently Asked Questions
Getting Started
Rent Payment as a Renter
One Time Payment
RentSpree Pro
Overview
Subscription
Auto-Reference Check
Document Upload
Agent Reviews
Custom Agent Profile URL
E-Sign Documents
Frequently Asked Questions
Listing Management
Overview
Agent Profile
Overview
Rent Estimate
Overview
Partner Integrations
General
BrightMLS
California Apartment Association
California Association of Realtors
Rentals.com
TransactionDesk
zipForm® Plus
Additional Features
Renters Insurance
Rental Client Manager
Agent Common Questions
Dashboard
Agent FAQ
Account, Billing & FAQs
Creating an account
Logging in
Account
Delete Account & CCPA
Support
Billing
Email Preferences
Report FAQs
RentSpree FAQs
Website FAQs
Terms of Service & Privacy Policy
Video Walkthroughs
Tenant Screening
Rent Payment Walkthrough
Renters Insurance Walkthrough
RentSpree PRO Features
Product Updates
March 2023
December 2022
November 2022
October 2022
September 2022
August 2022
May 2022
April 2022
March 2022
Back to home
RentSpree Help Center
Applicant Help Center
Applicant Help Center
Overview
How to get started applying
Co-Signer & Guarantor
Step 1 - Applicant Information
Step 2 - RentSpree Rental Application
Step 3 - TransUnion Screening Reports
TransUnion error messages & contact info
Website error messages
Submitting Application
Print, save & share
E-Sign Documents
Renters Insurance
Upload Documents
Terms of Service
Accounts & Billing
Screening Tenants
Overview
Screening Tenants
Adding a property
Sending a Request
One-Time Validation
Sharing Reports
Sending a message
Request a Personal Walkthrough
Frequently Asked Questions
Application & Reports
Sample Application & Reports
Print, save & share
Rental Application
TransUnion Reports
TransUnion Reports - Credit Report
TransUnion Reports - Criminal Background Check
TransUnion Reports - Eviction Related Proceedings
TransUnion Reports - Troubleshooting
Frequently Asked Questions
Rent Payment
Frequently Asked Questions
Getting Started
Rent Payment as a Renter
One Time Payment
RentSpree Pro
Overview
Subscription
Auto-Reference Check
Document Upload
Agent Reviews
Custom Agent Profile URL
E-Sign Documents
Frequently Asked Questions
Listing Management
Overview
Agent Profile
Overview
Rent Estimate
Overview
Partner Integrations
General
BrightMLS
California Apartment Association
California Association of Realtors
Rentals.com
TransactionDesk
zipForm® Plus
Additional Features
Renters Insurance
Rental Client Manager
Agent Common Questions
Dashboard
Agent FAQ
Account, Billing & FAQs
Creating an account
Logging in
Account
Delete Account & CCPA
Support
Billing
Email Preferences
Report FAQs
RentSpree FAQs
Website FAQs
Terms of Service & Privacy Policy
Video Walkthroughs
Tenant Screening
Rent Payment Walkthrough
Renters Insurance Walkthrough
RentSpree PRO Features
Product Updates
March 2023
December 2022
November 2022
October 2022
September 2022
August 2022
May 2022
April 2022
March 2022
Applicant Help Center
Everything an applicant needs to answer questions, concerns or assist with any issues on our site.
Overview
Advice on avoiding rental scams
An overview of RentSpree for an applicant
How to get started applying
Where is my ApplyLink™ to apply?
How do I apply to a property?
How to request an ApplyLink™ from the agent
The agent/landlord/manager told me to "Go to RentSpree." What do I do now?
Can I apply to myself?
Can I be screened if I'm an international resident?
Do we offer a Spanish Application? (Aplicacion en español)
See more
Co-Signer & Guarantor
Do I need to submit my information if I am a Guarantor or Co-signer?
How do I apply with a co-applicant, guarantor, or co-signer?
Step 1 - Applicant Information
Where to include your agent's information
Where do I apply?
What do I enter if I do not know my move-in date?
How to select the date on the application on a mobile device
Step 2 - RentSpree Rental Application
How to fill out your online rental application
How to edit application
What do I enter for current occupation if I am retired?
What do I enter under occupation if I am a student?
What do I enter under previous occupation on the rental application?
What do I enter if there is no supervisor for my job?
What do I enter under previous residence on the rental application?
Can I resume my application at a later time?
How long does an application take to fill out?
What info do I need to fill out an application?
See more
Step 3 - TransUnion Screening Reports
Do I get a copy of my TransUnion screening reports?
Can I use RentSpree with an ITIN?
Does the TransUnion credit report damage my credit score?
What are the identity verification questions (IDMA)?
What does "Attach Report" mean?
As an Applicant, how do I save my Rental Application & TransUnion reports as a PDF?
TransUnion Report is incorrect
Why is my credit score N/A?
Why is my credit score incorrect?
Does RentSpree save my SSN/ITIN?
Why is my name wrong on the application?
See more
TransUnion error messages & contact info
How can I contact TransUnion?
What does it mean when it says "Sorry, we can't find enough information to generate your screening reports" and why does this message show up?
I keep receiving a "Sorry, we're having trouble connecting with TransUnion" error
What does "Sorry, you have exceeded the maximum number of attempts to verify your identity" mean?
How can I update my information in the TransUnion Screening section?
How to fix a "We're sorry, your identity verification is still in progress" error.
How to bypass the "Sorry, the information you entered does not match our records" error
See more
Website error messages
Why am I receiving an error message?
Submitting two applications under the same account
I am unable to move on/submit on your website
What does "Unknown Network Error" mean?
What does "Character is not allowed" mean when filling out an application?
See more
Submitting Application
Can I still complete an application if I do not have any credit?
How will I know if my information was submitted to the requesting agent/landlord/manager?
I submitted but am still receiving reminder emails
What is the status of my application?
Why am I being asked to fill out the application again?
I no longer wish to apply to a property
See more
Print, save & share
How to print your TransUnion screening reports
How to access your online package
E-Sign Documents
Sign an E-Sign Document
Renters Insurance
How to Sign up for Renters Insurance
How to Upload Renters Insurance Policy
Upload Documents
How to upload documents when Agents request them through RentSpree
Terms of Service
Terms of Service Renter Agreement
Accounts & Billing
Why am I being asked to submit payment twice?
Do I need to pay again if I am applying to another property?
Can I get a refund if I submitted twice?
When can I expect to see my refund?
Where can I find the invoice/receipt for the TransUnion screening reports?
Unable to sign-in to account
Changing my password
See more