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A Guide to Downloading an Application and TransUnion Screening Reports as a PDF

How to save an application and TransUnion screening report

  1. From your dashboard, click on the Tenant Screening button on the left blue menu bar of your Dashboard
  2. Click on the name of whose application and/or reports you want to view (Ensure the report's status is Ready)
  3. Directly above the reports, click on the Download icon

Renter Download-PNG

For Google Chrome

1. When the download finishes, you'll see it at the bottom of your Chrome window. Click the file name to open it.

2. To find a file on your computer, next to the filename, click the Down arrow and select Show in folder. The files you've downloaded are also listed on your Downloads page.

"Image showing where the download appears for Google Chrome"

3. If you didn't change your default download location, then Google Chrome downloads files to the following locations:

    • Windows 10, 8, 7 & Vista: \Users\<username>\Downloads
    • Mac: /Users/<username>/Downloads
    • Linux: /home/<username>/Downloads

For Firefox

1. When the download finishes, you'll see a pop up window.

2. Click Save File and then click OK button.

"Image showing how to Save the file for Firefox""Image showing how to Save the file for Firefox"

  • For help finding and managing downloaded files in Firefox, click here.

For Safari

1. When the download finishes, click the Show Downloads button near the top-right corner of the Safari window.

"Image showing where the downloads appear in Safari"

2. To find a downloaded item on your Mac, click the magnifying glass next to the filename in the downloads list:

"Icon on Safari to open the downloads list"

For Microsoft EDGE & Internet Explorer 11

  1. When the file is ready, Internet Explorer will ask what you want to do with the file.
  2. Open the file to view it, but don't save it to your PC.
  3. Save the file on your PC in the default download location. After Internet Explorer runs a security scan and finishes downloading the file, you can choose to open the file, the folder it's stored in, or view it in Download Manager.
  4. Save as a different file name, type, or download location on your PC.
  5. To view files you've downloaded while using Internet Explorer, do this: open Internet Explorer, select the Tools button, and then select View downloads.

"Image of the drop down menu to view downloads on Edge"