RentSpree Help Center
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Account, Billing & FAQs
Applicant Help Center
Overview
How to get started applying
Co-Signer & Guarantor
Step 1 - Applicant Information
Step 2 - RentSpree Rental Application
Step 3 - TransUnion Screening Reports
TransUnion error messages & contact info
Website error messages
Submitting Application
Print, save & share
E-Sign Documents
Renters Insurance
Upload Documents
Terms of Service
Accounts & Billing
Screening Tenants
Overview
Screening Tenants
Adding a property
Sending a Request
One-Time Validation
Sharing Reports
Sending a message
Request a Personal Walkthrough
Frequently Asked Questions
Application & Reports
Sample Application & Reports
Print, save & share
Rental Application
TransUnion Reports
TransUnion Reports - Credit Report
TransUnion Reports - Criminal Background Check
TransUnion Reports - Eviction Related Proceedings
TransUnion Reports - Troubleshooting
Frequently Asked Questions
Rent Payment
Frequently Asked Questions
Getting Started
Rent Payment as a Renter
One Time Payment
RentSpree Pro
Overview
Subscription
Auto-Reference Check
Document Upload
Agent Reviews
Custom Agent Profile URL
E-Sign Documents
Frequently Asked Questions
Listing Management
Overview
Agent Profile
Overview
Rent Estimate
Overview
Partner Integrations
General
BrightMLS
California Apartment Association
California Association of Realtors
Rentals.com
TransactionDesk
zipForm® Plus
Additional Features
Renters Insurance
Rental Client Manager
Agent Common Questions
Dashboard
Agent FAQ
Account, Billing & FAQs
Creating an account
Logging in
Account
Delete Account & CCPA
Support
Billing
Email Preferences
Report FAQs
RentSpree FAQs
Website FAQs
Terms of Service & Privacy Policy
Video Walkthroughs
Tenant Screening
Rent Payment Walkthrough
Renters Insurance Walkthrough
RentSpree PRO Features
Product Updates
March 2023
December 2022
November 2022
October 2022
September 2022
August 2022
May 2022
April 2022
March 2022
Back to home
RentSpree Help Center
Account, Billing & FAQs
Applicant Help Center
Overview
How to get started applying
Co-Signer & Guarantor
Step 1 - Applicant Information
Step 2 - RentSpree Rental Application
Step 3 - TransUnion Screening Reports
TransUnion error messages & contact info
Website error messages
Submitting Application
Print, save & share
E-Sign Documents
Renters Insurance
Upload Documents
Terms of Service
Accounts & Billing
Screening Tenants
Overview
Screening Tenants
Adding a property
Sending a Request
One-Time Validation
Sharing Reports
Sending a message
Request a Personal Walkthrough
Frequently Asked Questions
Application & Reports
Sample Application & Reports
Print, save & share
Rental Application
TransUnion Reports
TransUnion Reports - Credit Report
TransUnion Reports - Criminal Background Check
TransUnion Reports - Eviction Related Proceedings
TransUnion Reports - Troubleshooting
Frequently Asked Questions
Rent Payment
Frequently Asked Questions
Getting Started
Rent Payment as a Renter
One Time Payment
RentSpree Pro
Overview
Subscription
Auto-Reference Check
Document Upload
Agent Reviews
Custom Agent Profile URL
E-Sign Documents
Frequently Asked Questions
Listing Management
Overview
Agent Profile
Overview
Rent Estimate
Overview
Partner Integrations
General
BrightMLS
California Apartment Association
California Association of Realtors
Rentals.com
TransactionDesk
zipForm® Plus
Additional Features
Renters Insurance
Rental Client Manager
Agent Common Questions
Dashboard
Agent FAQ
Account, Billing & FAQs
Creating an account
Logging in
Account
Delete Account & CCPA
Support
Billing
Email Preferences
Report FAQs
RentSpree FAQs
Website FAQs
Terms of Service & Privacy Policy
Video Walkthroughs
Tenant Screening
Rent Payment Walkthrough
Renters Insurance Walkthrough
RentSpree PRO Features
Product Updates
March 2023
December 2022
November 2022
October 2022
September 2022
August 2022
May 2022
April 2022
March 2022
Account, Billing & FAQs
Contact info, troubleshooting, and our most common questions for all users.
Status Updates
Creating an account
Creating an account with RentSpree using an email address
Creating an account with Facebook
Creating an account using Google
Logging in
How to login using an email address
How to login with Facebook
How to login using Google
Account
Resetting your RentSpree password
Editing your profile
Creating an email address
Can I merge accounts?
How to sign out of your RentSpree account
See more
Delete Account & CCPA
I want to delete my account and information on RentSpree
How does RentSpree use the information it collects? (CCPA)
Download my personal information on RentSpree (CCPA)
What categories of personal information does RentSpree collect? (CCPA)
How does RentSpree share the information it collects? (CCPA)
See more
Support
Contact Us
What are your business hours?
Do you have live chat on your site?
Is there a place to provide feedback on your current service?
What is your fax number?
See more
Billing
What payment methods do you accept?
What is RentSpree's refund policy?
When and how do I pay for the screening reports?
Why was my card charged twice?
Where is the invoice/receipt for the screening reports?
See more
Email Preferences
How to unsubscribe from emails
How do I change my email address?
Why am I not receiving any emails from you?
Report FAQs
Why are the reports expired?
What are fraud indicators?
Does your site support languages other than English?
Do you have a mobile app?
What is a Resident Score?
Extended Fraud Victim Alert on File - TransUnion Fraud Indicator
Frozen Account
I did not receive a submission confirmation email
How is the Resident Score calculated?
See more
RentSpree FAQs
What is required to use RentSpree?
Does RentSpree manage properties?
Website FAQs
Can I access your site from any web browser?
How can I tell if your site is secure?
Who does RentSpree share my personal information with?
Terms of Service & Privacy Policy
Where can I view the RentSpree Terms of Use?
Where can I view the RentSpree Privacy Policy?