RentSpree Help Center

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RentSpree Help Center

Account, Billing & FAQs

Account, Billing & FAQs

Contact info, troubleshooting, and our most common questions for all users.

Status Updates

Creating an account

Creating an account with RentSpree using an email address

Creating an account with Facebook

Creating an account using Google

Logging in

How to login using an email address

How to login with Facebook

How to login using Google

Account

Resetting your RentSpree password

Editing your profile

Creating an email address

Can I merge accounts?

How to sign out of your RentSpree account

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Delete Account & CCPA

I want to delete my account and information on RentSpree

How does RentSpree use the information it collects? (CCPA)

Download my personal information on RentSpree (CCPA)

What categories of personal information does RentSpree collect? (CCPA)

How does RentSpree share the information it collects? (CCPA)

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Support

Contact Us

What are your business hours?

Do you have live chat on your site?

Is there a place to provide feedback on your current service?

What is your fax number?

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Billing

What payment methods do you accept?

What is RentSpree's refund policy?

When and how do I pay for the screening reports?

Why was my card charged twice?

Where is the invoice/receipt for the screening reports?

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Email Preferences

How to unsubscribe from emails

How do I change my email address?

Why am I not receiving any emails from you?

Report FAQs

Why are the reports expired?

What are fraud indicators?

Does your site support languages other than English?

Do you have a mobile app?

What is a Resident Score?

Extended Fraud Victim Alert on File - TransUnion Fraud Indicator

Frozen Account

I did not receive a submission confirmation email

How is the Resident Score calculated?

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RentSpree FAQs

What is required to use RentSpree?

Does RentSpree manage properties?

Website FAQs

Can I access your site from any web browser?

How can I tell if your site is secure?

Who does RentSpree share my personal information with?

Terms of Service & Privacy Policy

Where can I view the RentSpree Terms of Use?

Where can I view the RentSpree Privacy Policy?