- RentSpree Help Center
- Account, Billing & FAQs
- Billing Frequently Asked Questions
-
Video Walkthroughs
-
Applicant Help Center
- Overview
- How to get started applying
- Co-Signer & Guarantor
- Step 1 - Applicant Information
- Step 2 - RentSpree Rental Application
- Step 3 - TransUnion Screening Reports
- Reusable Screening Package
- TransUnion error messages & contact info
- Submitting Application
- Print, save & share
- E-Sign Documents
- Renters Insurance
- Upload Documents
- Applicant Frequently Asked Questions
-
Agent Help Center
-
Screening Tenants
-
Collect Rent
-
RentSpree Pro
-
Partner Integrations
-
Additional Features
-
Account, Billing & FAQs
-
Product Updates
FAQ: What is RentSpree's refund policy?
RentSpree's Refund Policy
Due to the competitive nature of rental housing, there are no refunds issued for submitted applications, regardless of rental/leasing decisions.
If you believe you have been wrongfully charged, please contact support@rentspree.com and we will review your claim.