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Turn on Rental assistant for a property

Rental assistant answers your tenant's questions about rent and the lease, and troubleshoots repairs with them. You turn it on 1 property at a time. It's included with Landlord PRO and RentSpree PRO at no extra cost. If you don't have either plan, you can start a 30-day free trial during setup.

This is a Landlord PRO and RentSpree PRO feature. Learn more about Landlord PRO

How to turn on Rental assistant

  1. Select your property from the Properties page in the navigation menu.
  2. Select "Set up Rental assistant."
  3. Upload your signed lease and any addenda, like house rules or a pet addendum. PDF, DOC, and DOCX files up to 20 MB work, and PDFs read most accurately. No lease? Select Add details manually instead.
  4. Review the details we pulled, like rent, due date, and lease dates. Add anything that's missing.
  5. Add your tenant's name and email. Rental assistant can't message your tenant until this step is done.
  6. Select Activate. If you're not on PRO yet, choose Landlord PRO or RentSpree PRO and start your free trial. The plan screen has a link to switch between the two.

We invite your tenant by email. They don't need to set anything up or pay anything. You only need one Pro subscription per account. Activation is per property, so repeat these steps for each property you want to cover.

Rental assistant answers from the documents you upload. Without a lease, it asks you when a tenant's question comes up. You can add documents later.

If Lula doesn't cover your area

We check the property's ZIP code during setup. Where Lula operates, Lula can send a pro once you approve. Everywhere else, Rental assistant still troubleshoots with your tenant and sends you a summary. You'll also see pros near your property to hire directly. Find a pro near your property

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