Skip to content
  • There are no suggestions because the search field is empty.

What do payment statuses mean?

Every request appears in your Payments dashboard with a status that updates as your tenant acts and funds move. Here's what each means.

Upcoming

The request is sent and your tenant hasn't paid yet, and the due date hasn't passed. No action needed unless you want to send a reminder.

Processing

Your tenant has paid and the funds are on their way. See deposit timing. You can't cancel a payment in this status.

Completed

The payment is received and deposited to your payout account. No action needed.

Past due

The due date passed without payment. Any enabled late fee applies automatically. You may want to reach out to your tenant.

Need to act on a payment? Mark rent as paid manually if your tenant paid outside RentSpree, end or delete a rent payment, or cancel a one-time payment.