[Renter Document Upload]: Upload step moved to later in the application process
What is it?
- The document upload feature has been moved to be requested after the applicant has completed the initial screening and has paid for reports.
Why does it matter?
- To improve application completion rates, RentSpree has moved the document upload step to a later stage. Applicants will complete the rental application, credit report, and checkout steps before uploading documents. This is to improve flow and completion rates across the platform.
Who gets it?
- All renters who are requested to complete docs.