Applicant Help Center
Everything an applicant needs to answer questions, concerns or assist with any issues on our site.
Step 1 - Applicant Information
- A Guide to Including Your Agent's Information On Your Application
- A Guide to Selecting the Date on the Application Using a Mobile Device
Step 2 - RentSpree Rental Application
TransUnion error messages & contact info
- How to Fix: "Next Step. Additional verification is needed to process your screening" Error
- How to Fix: "Sorry, you have exceeded the maximum number of attempts to verify your identity" Error
How to get started applying
Co-Signer & Guarantor
- Intro to Applying as a Co-Signer or Guarantor
- A Guide to Applying With A Co-Applicant, Co-Signer, or Guarantor
Submitting Application
Overview
Print, save & share
- A Guide to Printing Your TransUnion Screening Reports as a Renter
- A Guide to Accessing Your Online Application
Step 3 - TransUnion Screening Reports
Reusable Screening Package
- A Guide to Adding the Reusable Screening Package as an Applicant
- A Guide for Renters Sharing Reports with the Reusable Screening Package
Renters Insurance
Upload Documents
Applicant Frequently Asked Questions
- FAQ: How can I avoid rental scams?
- FAQ: How do I apply to a property?
- FAQ: Can I apply to myself?
- FAQ: Can I be screened if I'm an international resident?
- FAQ: Does RentSpree offer a Spanish Application? (Aplicacion en Español)
- FAQ: How long does an application take to fill out?
- FAQ: Can I resume my application at a later time?
- FAQ: Can I edit my rental application or screening reports after I've submitted it?
- FAQ: What do I enter for my current occupation if I am retired?
- FAQ: What do I enter if there is no supervisor for my job?
- FAQ: Do I get a copy of my TransUnion screening reports?
- FAQ: Can I use an ITIN to complete the TransUnion screening step?
- FAQ: Does the TransUnion screening report damage my credit score?
- FAQ: Why is there incorrect information on my TransUnion screening reports?
- FAQ: Why is my credit score N/A?
- FAQ: Does RentSpree save my SSN/ITIN?
- FAQ: Can I apply as a business or LLC?
- FAQ: Can I use my RentSpree account to apply for multiple people?
- FAQ: What does "Unknown Network Error" mean?
- FAQ: What does "Character is not allowed" mean when filling out an application?
- FAQ: Can I still complete an application if I do not have any credit?
- FAQ: How will I know if my information was submitted to the requesting agent?
- FAQ: What if I did not receive a submission confirmation email?
- FAQ: What is the status of my application?
- FAQ: How do I cancel a request to apply that was sent to me?
- FAQ: When can I expect to see my refund?
- FAQ: Why are the reports expired?