Manage maintenance requests
When your tenant reports a repair, we email you and add the request to the property's Maintenance tab. It's free, and every request stays on file for that property. If you're not on RentSpree yet, select Sign up to view request in the email. Pros near the property show once you've signed up.
How to manage a maintenance request
- Open the email we send you, or go to Properties, select the property, and then select the Maintenance tab.
- Select the request to see the issue type, your tenant's description, photos, and when they're available.
- Choose who fixes it. Select a pro from the Find a pro list, or contact your own contractor. Learn how pros near your property work.
- Work out timing and price with the pro directly. Your tenant's availability is on the request to help you schedule.
- When the repair is done, select Close work order to mark it closed for you and your tenant. A closed request can't be reopened.
To keep a record of a repair you handled on your own, select Log a request yourself on the Maintenance tab. Then add the issue type and a description.