How do Grow renewal emails work?
Before a past client's lease is expected to end, we email you so you can reach out first. With Grow, the email includes the client's signal and a ready-to-send message.
When the email arrives
For renters, we estimate the lease end from their move-in date plus 12 months. For landlords, we use the listing date plus 12 months, or the actual lease end if you've added it. Landlord renewal emails start November 23, 2026.
With or without Grow
- With Grow: the email includes the client's signal and a ready-to-send message
- On the free plan: you still get the heads-up and see how many signals are on record, such as 3 signals on record, but not the signal itself
Renewal emails go only to you, never to your client, and nothing goes to your client unless you send it. You get up to 3 renewal emails a day. If 2 agents worked with the same renter, each agent gets their own email. Changing a lease date after the email goes out doesn't resend it. If you cancel Grow, you keep getting the heads-up without signals.
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