Fix a missing or incorrect 1099-K
Most 1099-K problems come down to an outdated email address, a mismatch in your tax details, or a form that needs a correction. Find your situation below.
If you haven't received an email from Stripe
Search your inbox and spam folder for "RentSpree tax forms". If it's not there, either your RentSpree account uses an old email address, or you didn't meet the reporting threshold. To fix the email, see Can I change my account email address?, then contact support to resend the invitation.
If Stripe says your security answers are incorrect
Stripe checks your answers against the details RentSpree has on file. Contact support so we can confirm what's on file.
If your form shows the wrong SSN or EIN
If you're an individual, sole proprietor, or single-member LLC, the IRS expects your own name and SSN on the form, not a business name and EIN. If the form should use a different number or entity, contact support to update your legal entity information.
If your contact details have changed
In Stripe Express, open the Account tab. Update your login email or phone number under Stripe Express Account (one at a time), and your personal or legal entity details under Payout and Professional Details. To change where payouts go, contact support.
If you need a corrected form
On the Tax forms page in Stripe Express, use the edit option on the filed form. Your edits are sent to RentSpree rather than changed on the form itself. Then contact support so we can file the correction. You'll get an email and a new form in Stripe Express, usually within 72 hours of filing.
For anything about the Stripe Express account itself, see Stripe's 1099 tax form help.