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Can I change my account email address?

It depends on your account type: agents, owners, and property managers can, renters can’t.

If you’re an agent, owner, or property manager

Yes, we can update your email address. To protect your account, every request requires identity verification through Stripe, even if you still have access to your old email. You can verify with your new email if needed.

  1. Complete the identity verification check.

  2. Email support@rentspree.com with the subject line “Email Address Update Request.” Include your old email address and your new one.

  3. Ask for a human Support specialist to review your request.

The team confirms the change once verification is complete. Have more than one RentSpree account? Mention it in your request and we’ll check whether they can be merged.

If you’re a renter

The email address on a renter account can’t be changed: it’s your username for logging in and receiving notifications. If you’ve submitted applications before, you can still log in with your old email and password to view and save your documents. Questions? Contact RentSpree support.