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FAQ: As a Renter, what if my bank isn't supported as a receiving account?

If a renter is using a bank that is not partnered with Stripe, renters can manually enter and verify their bank account

RentSpree partners with Stripe to connect a renter's bank account, and Stripe partners with many banking institutions.

However, if a banking institution is not partnered with Stripe, renters can manually add and verify their bank account information. 

How To Manually Add Your Banking Institution 

  1. Log into your RentSpree account and click on Rent Payment, then select the transaction for which you'd like to initiate payment.
  2. Select Pay Now to initiate a payment or Schedule Payment to schedule payments ahead of time (up to 15 days in advance)
  3. Once on the Make a Payment page, select Add in the Bank Account row



  4. If your banking institution is not a partner with Stripe, click the Manually Enter Details button 

  5. You'll then be prompted to enter your Routing Number & Account Number

  6. You'll then receive a notice that a micro-deposit will be sent to your account from Stripe (This may take up to 1-2 business days to deposit)
  7. Once the micro-deposit appears in your account, you'll then go back to your dashboard and verify that you received the deposit
  8. Once verified, you must agree to RentSpree's terms and conditions by clicking Submit. You'll then see a pop-up that states the payment was successful

You're all done! Your landlord will receive an email from RentSpree letting them know the payment has been processed. Please allow up to 3-5 business days for bank account payments to be completed.