FAQ: As a Renter, what if my bank isn't supported as a receiving account?
If a renter is using a bank that is not partnered with Stripe, renters can manually enter and verify their bank account
RentSpree partners with Stripe to connect a renter's bank account, and Stripe partners with many banking institutions.
However, if a banking institution is not partnered with Stripe, renters can manually add and verify their bank account information.
How To Manually Add Your Banking Institution
- Log into your RentSpree account and click on Rent Payment, then select the transaction for which you'd like to initiate payment.
- Select Pay Now to initiate a payment or Schedule Payment to schedule payments ahead of time (up to 15 days in advance)
- Once on the Make a Payment page, select Add in the Bank Account row
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If your banking institution is not a partner with Stripe, click the Manually Enter Details button
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You'll then be prompted to enter your Routing Number & Account Number
- You'll then receive a notice that a micro-deposit will be sent to your account from Stripe (This may take up to 1-2 business days to deposit)
- Once the micro-deposit appears in your account, you'll then go back to your dashboard and verify that you received the deposit
- Once verified, you must agree to RentSpree's terms and conditions by clicking Submit. You'll then see a pop-up that states the payment was successful
You're all done! Your landlord will receive an email from RentSpree letting them know the payment has been processed. Please allow up to 3-5 business days for bank account payments to be completed.