Accounts & Billing

Why are the reports expired?

Q: What is Reports Expired?

I am trying to access my reports but I cannot and it says "Reports Expired" next to them.

A: All reports expire from the dashboard after 30 days.

Solution: The report expires after 30 days and we no longer have access to it.
This is a regulation from TransUnion to protect your data. For this reason, we allow you to print or save your reports as a PDF within those 30 days.