Applicant Help Center
- How to get started applying
- Co-Signer & Guarantor
- Step 1 - Applicant Information
- Step 2 - RentSpree Rental Application
- Step 3 - TransUnion Screening Reports
- TransUnion error messages & contact info
- Website error messages
- Submitting Application
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- Accounts & Billing
Application & Reports
Agent Common Questions
Account, Billing & FAQs
When and how do I pay for the screening reports?
When and how is payment submitted on RentSpree?
Payment must be submitted before the reports can be generated. We accept credit, debit, or prepaid cards.
The way our service works, a payment must be submitted before the reports are generated. This means that payment will always be the final step of the process before viewing the reports. We do not store card information and do not invoice for payment at a later date. Accepted forms of payment are credit, debit, or prepaid cards.
While we do not offer an option to set up a billing account for our service, each time an application is paid for a receipt/invoice is emailed to the payee confirming that they have paid for their credit screening. With this in mind, it is recommended that rather than having multiple agents using one account, each agent and/or renter has their own account to keep track of their own receipts/invoices. That way, they can be reimbursed by their respective offices, if applicable.