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Applicant Help Center
- Overview
- How to get started applying
- Co-Signer & Guarantor
- Step 1 - Applicant Information
- Step 2 - RentSpree Rental Application
- Step 3 - TransUnion Screening Reports
- TransUnion error messages & contact info
- Website error messages
- Submitting Application
- Print, save & share
- E-Sign Documents
- Renters Insurance
- Upload Documents
- Terms of Service
- Accounts & Billing
- Moving Services
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Agent Help Center
- Dashboard
- Partner Integrations - General
- Partner Integrations - BrightMLS
- Partner Integrations - California Apartment Association
- Partner Integrations - California Association of Realtors
- Partner Integrations - Rentals.com
- Partner Integrations - TransactionDesk
- Partner Integrations - zipForm® Plus
- Agent Frequently Asked Questions
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Start Screening Tenants
- Overview
- Screening Tenants
- Adding a property
- Sending a Request
- One-Time Validation
- Sample Application & Reports
- TransUnion Reports
- TransUnion Reports - Credit Report
- TransUnion Reports - Criminal Background Check
- TransUnion Reports - Eviction Related Proceedings
- TransUnion Reports - Troubleshooting
- Print, Save & Share
- Sending a message
- Request a Personal Walkthrough
- Tenant Screening Frequently Asked Questions
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Start Collecting Rent
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RentSpree Pro
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Additional Features
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Account, Billing & FAQs
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Video Walkthroughs
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Product Updates
When and how do I pay for the screening reports?
When and how is payment submitted on RentSpree?
Payment must be submitted before the reports can be generated. We accept credit, debit, or prepaid cards.
The way our service works, a payment must be submitted before the reports are generated. This means that payment will always be the final step of the process before viewing the reports. We do not store card information and do not invoice for payment at a later date. Accepted forms of payment are credit, debit, or prepaid cards.
While we do not offer an option to set up a billing account for our service, each time an application is paid for a receipt/invoice is emailed to the payee confirming that they have paid for their credit screening. With this in mind, it is recommended that rather than having multiple agents using one account, each agent and/or renter has their own account to keep track of their own receipts/invoices. That way, they can be reimbursed by their respective offices, if applicable.