Applicant Help Center
- How to get started applying
- Co-Signer & Guarantor
- Step 1 - Applicant Information
- Step 2 - RentSpree Rental Application
- Step 3 - TransUnion Screening Reports
- TransUnion error messages & contact info
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Application & Reports
Agent Common Questions
Account, Billing & FAQs
Why is my applicant's name incorrect on the rental application?
Q: Why is the name incorrect on the rental application?
I have an applicant who submitted their application and reports but the name on the rental application is incorrect.
A: The applicant has autofill on in their browser.
Solution: Sometimes, when an applicant is filling out the rental application, they select an autofill option from their browser, not realizing it changes already-entered information as well. To fix this, send the applicant another request for just the rental application. Then they will be able to edit any incorrect information and re-submit.