How do I update my profile information in the screening options?

How to edit and implement any incorrect/outdated information that appears in the screening options.

RentSpree offers a few convenient way to screen applicants. When an applicant clicks on a link to apply, they will see the following information:

  • First and last name
  • Screening fee (if they are asked to pay)
  • Items requested
  • Property address

If you provide a Screening Handoutâ„¢, the will also see:

  • Phone number
  • Email address used on RentSpree

If any of the following information (except the email) needs to be changed, you can do so from your profile and dashboard. However, in order for these changes to take effect in any of the screening options, you would need to add a new property. We will go over all of this below!

Name & Number

You can change your name and phone number in your profile on RentSpree. To do this you need to:

-Click on your name in the top-right corner of the page and then click on My Profile. You can then edit the name and phone number that you want to appear on your account. 

-Once you change this information, you will need to add a new property to your dashboard. This is because when a property is added, the data in your profile at the time are what get attached to the property for the screening options.

-If it is the same property address as one already on your dashboard, you can re-enter it but change the address slightly. For instance, if you entered "Street" previously, you can enter "St." this time or vice-versa. 

Items Requested

If you would like to change the items requested and/or who will pay the screening fee, you will need to click on the Actions button next to the property address and then click on one of the three screening options. You will then be asked to confirm who will be paying the screening fee and which reports you would like.  

Property Address

Currently, we do not allow editing of property addresses on the dashboard. In cases where some of your other information is changed, you would need to add a new property with a similar address. What this means is that you would just change the street type slightly. 

-If you entered "123 Main St." you would add a new property as "123 Main Street." This will allow you to utilize one of the screening options with an updated address and/or other information that was updated.