Error Message FAQ and Solutions
How to get past any error messages you may receive.
- What does "Unknown Network Error" mean?
- Why am I receiving an error message?
- What does "Character Invalid" mean when filling out an application?
- I keep receiving a "Sorry, we're having trouble connecting with TransUnion" error
- What does "Sorry, the information you entered does not match our records" mean?
- What does it mean when it says, 'Cannot find enough information to generate screening reports,' and why does this message show up?
- What does "Sorry, you have exceeded the maximum number of attempts to verify your identity" mean?