Q: Do I have to pay on your site now or can I pay at a later date?
I used to get an invoice and pay the fee at a later time. Can I still do that?
A: Payment must be submitted before the reports can be generated.
Solution: The way our service works, a payment must be submitted before the reports are generated. If you have selected to pay for the reports yourself, you will be asked to submit payment information when you open the reports from your dashboard. If you have selected to have the applicant pay, they will be asked to submit payment information after answering the identity verification questions, but before submitting to you.
For questions about payment methods, click here.