Why is my name wrong on the application?


Q: Why is the name on the application different than what it should be?

The name I entered when filling out the application is not the name that appeared on it. Why is that?

A: You have autofill turned on in your browser.

Solution: Sometimes, a convenient idea can turn into an inconvenient situation. When autofill is turned on, selecting an autofill from a drop-down menu will likely cause other (already entered) information to change. To avoid this in the future, please do not select any autofill information when filling out an application and/or reports. To fix this, ask your agent to send another request for only the rental application and you will be able to edit the incorrect information. 

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