What does "Character Invalid" mean when entering my mailing address?


Q: What does "Character Invalid" mean? 

I am trying to enter my mailing address but keep seeing a "Character Invalid" error and cannot proceed. How do I fix this?

A: Remove any punctuation from your address.

Solution: If you look closely, you'll notice a punctuation mark of some sort between "Character" and "Invalid." This means you have included punctuation marks in your mailing address. Remove all punctuation marks, symbols, or other special characters and you will be able to proceed. 

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