Q: Why are there expired reports on my dashboard?
I am trying to view an applicant's report but am being told it is expired. Why is that?
A: Reports are only valid for 30 days on the dashboard.
Solution: The screening reports are only available for 30 days due to a TransUnion regulation. While you can save as a PDF or print to keep them longer, the information has the potential to change drastically over that amount of time.