Unable to sign-in to account

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The email and password don't work

Email

Between work and home life, it is very common to have multiple email addresses for multiple reasons. Because of this, it is easy to confuse which emails are associated to which services. If there is an issue logging in with an email and password, try using a different email. If unsure, try searching the email inbox for emails from RentSpree. Once the correct email address has been entered, the user should be able to login.

Password

If the applicant has forgotten their password, they can reset it.

  • To do so, simply find the LOG IN button in the top right of the page

    password.PNG

  • Click LOG IN and then click on FORGOT PASSWORD.

    forgot_password.png

  • From here, there will be a pop-up to enter the email for the account. 

    reset_password.PNG

  • An email will then be sent to the address entered, providing a link to reset the password. 

    password_reset_page.PNG
  • Once a new password has been entered that meets all of the requirements, the applicant will be able to login to the account.
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