Rent Payment Frequently Asked Questions
  1. RentSpree Help Center
  2. Collect Rent
  3. Rent Payment Frequently Asked Questions

FAQ: What if my bank isn't supported as a receiving account?

If your bank is not supported, you can manually add your account information through Stripe.

We currently use Stripe to connect your banking information to RentSpree. Stripe is a secure and easy way to connect directly through your online banking account.

If your bank is not currently supported through Stripe, you can manually add your banking information. When in Stripe and searching for your bank, scroll to the bottom and click the Manually verify instead (takes 1-2 business days) tab.

After adding your banking information, we will take two microtransactions to confirm the banking information is correct. Once these transactions have been taken out of your account and refunded, you can use the rent payment feature.

Remember! Only enter your account and routing if your bank does not show up. If your bank is supported, you must connect via your online banking credentials.