How can I contact TransUnion?

Call TransUnion at (833) 458-6338. TransUnion handles identity verification during screening, questions about what’s in your screening reports, and report disputes.

Hours

Monday through Friday, 8 AM to 8 PM Eastern. Saturday and Sunday, 10:30 AM to 7 PM Eastern.

When to contact TransUnion

TransUnion is the right contact if you can’t pass identity verification while completing your screening, you believe something on your credit, background, or eviction report is wrong, or you have questions about how your report was generated.

For anything else, like application status, payments, or your RentSpree account, contact RentSpree support instead.

Before you call

Have the email address you used on your application and the name of the property you applied to. If you’re disputing report contents, TransUnion will ask you to verify your identity first.

Mailing address

TransUnion, 6430 South Fiddlers Green Circle, Greenwood Village, CO 80111