RentSpree Help Center

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RentSpree Help Center

Start Screening Tenants

Start Screening Tenants

Information on how to get started using the Tenant Screening tool for agents, owners & landlords.

Overview

An overview of RentSpree for an owner/agent

What is the benefit of using RentSpree?

Screening Tenants

Screening tenants before you have a property address

How to Copy & Paste Your ApplyLink™

Screening new applicants

Screening New Applicants for CAA Members

State, County, & City Screening Laws

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Adding a property

How to add a new property

Navigating through the Overview page of a listing

Sending a Request

How to send an email/text request to an applicant

Get an ApplyLink™ for an existing listing

How to print a Screening Handout™ for an existing listing.

How to pay for your applicants

One-Time Validation

Agent and Owner Identity Validation

Knowledge Identity Questions (KIQ) Validation

SMS Validation

Sample Application & Reports

C.A.R. Sample Application

A completed sample RentSpree application

What's included in TransUnion's screening reports?

TransUnion Reports

How to view TransUnion Reports

What Information Is Provided On The Application and Screening Reports Cover Sheet

What credit bureau do you use for your screening reports?

TransUnion Reports - Credit Report

How to Read Transunion’s Credit Report

Common Questions About The TransUnion Credit Report

How is the Resident Score calculated?

TransUnion Reports - Criminal Background Check

What Records Are Included In TransUnion's Criminal Background Check?

How To Read The TransUnion Criminal Background Check

What Do The Specific Charges Mean On TransUnion's Background Check?

Can I Request TransUnion's Background Check On Its Own?

TransUnion Reports - Troubleshooting

How did applicants submit reports to me when I have no properties available?

Applicant is having issues finishing the application process

How do I know the information provided belongs to my applicant?

What does "Your account does not have permission to access this page" mean?

Sending a message

How to send direct messages through RentSpree

Request a Personal Walkthrough

How can I request a demo?

What does "Request a Demo" mean?

Tenant Screening Frequently Asked Questions

How long does it take to process TransUnion screening reports?

Can I customize the application?

Can I screen tenants as a business or LLC?

Does the SSN/ITIN number appear on the tenant screening reports?

Can I delete an old submission or a request?

What if I'm not the listing agent?

Can I edit my property address?

Can I request the online rental application without TransUnion screening reports?

Is a property address required to screen potential tenants?

Who can apply for my property?

How will I know when my applicant has finished submitting?

Who receives the TransUnion screening reports after an applicant submits them?

Can I upload my paper application to the website?

Do you verify the information provided on the application?

Do I get a full credit report and score from all three bureaus?

Where do the screening reports come from?

Expired Reports

What are fraud indicators?

What is a Resident Score?

Extended Fraud Victim Alert on File - TransUnion Fraud Indicator

Why is my applicant's name incorrect on the rental application?

Do I have permission to contact other employers/landlords/references?

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