If something in your home needs fixing, you can report it from your RentSpree account. We'll ask a few questions, walk you through anything you can check yourself, and send it to your landlord if it needs a repair. It's free for you to use.
If there's a fire, a gas leak, flooding, or anyone is in danger, call 911 first. Report the issue in RentSpree once everyone is safe.
How to report a maintenance issue
- Log in and select Maintenance in the left menu. You can also start from your overview page, or just describe the problem in your message thread.
- Describe what's happening. Add photos if you have them.
- Answer the follow-up questions. Some problems have a quick fix you can do yourself, and we'll walk you through it.
- Submit your request.
What happens next
If the issue needs a contractor, we send it to your landlord to approve. Once it's approved, we book a contractor and let you know. You won't be asked to pay for the repair or to arrange it yourself.
Your request status can take up to 5 minutes to update.
If you don't see a maintenance page
Your landlord turns Rental assistant on for each home, so it isn't available everywhere. If you don't see it, contact your landlord.