June 2024

[Renter Document Upload]: Upload step moved to later in the application process

What is it?

  • The document upload feature has been moved to be requested after the applicant has completed the initial screening and has paid for reports.  

Why does it matter?

  •  To improve application completion rates, RentSpree has moved the document upload step to a later stage. Applicants will complete the rental application, credit report, and checkout steps before uploading documents.  This is to improve flow and completion rates across the platform. 

Who gets it?

  • All renters who are requested to complete docs.