Applicant Help Center
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Agent Common Questions
Account, Billing & FAQs
Can I get a refund if I submitted twice?
Q: Can I get refunded if I submitted twice?
I accidentally submitted my reports twice for some reason. Is there any way I could be reimbursed for the erroneous submission?
A: Yes, you can.
Solution: Contact us at firstname.lastname@example.org and provide us with the email you submitted under and what the issue is. All refund requests are subject to review before approval.