A Guide to Voiding an E-Sign Document

How to void an E-Sign Document under a rental transaction as an Agent/Landlord. If you are an applicant, please note that documents signed through RentSpree's E-Sign feature CAN NOT be voided once signed.

If you are an Agent/Landlord who needs to void an Electronically Signed Document before it is signed by your applicant, you can do this by going to the Property Address and selecting Rental Documents. From here you can choose the Transaction with the Electronically Signed Document you want to Void. Please note that documents that are already signed by all parties requested CANNOT be voided through RentSpree. If you are the Applicant or Signee, please note that RentSpree CANNOT remove your signature from any e-signed document. Please ensure you've read through each document before signing and agreeing to the terms. 

  1. From your dashboard, click the My Listings button on the left, blue menu bar on your Dashboard.
  2. Select the Property Address you wish to void the document for.
  3. Select E-Sign Documents in the white menu button on the left side.
  4. Select the Transaction you wish to void.
  5. Select the under the E-Sign Documents section.
  6. Select Void.
  7. Reason for Voiding Document
    1. By voiding this document, Recipients can no longer view it or sign enclosed documents. Recipients will receive an email notification, which includes your reason for voiding the document.

When can you Void an E-Sign Document?

An Electronically Signed document can be voided only before it has been completed and signed by the recipient. You will see statuses such as In Progress or Wait for signature.

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