Property representatives can request extra documents, such as tax returns, pay stubs, and more, from applicants who've completed a rental application through RentSpree.
Applicants will receive an email from property representatives that require further documentation.
Please follow the steps below to upload your documents successfully:
Uploading Documents via Email Request
1. When an agent requests documents, you will receive an email letting you know that they have requested documents from you
2. Click on the blue Upload Documents button located in the email
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- Ensure you are following the instructions under each file type to upload the appropriate timeline of documents requested (ex. 5 months of pay stubs, 5 months of bank statements, etc.)
3. Once clicked, you will be taken to the Document Upload page on your RentSpree Dashboard
4. Either drag & drop or click the Upload button to upload the requested document in each field
5. Once all the documents have been uploaded, click the Submit button
6. The property representative will receive an email notification that the documents have been uploaded
Uploading Documents while submitting an application
- When an agent requests documents as part of an application, you will be prompted to upload the documents after paying the application fee.
- You can submit the application with the requested documents or click Upload Later if necessary.
Uploading Documents while on the renter dashboard
- Log into your RentSpree account
- Find the rental application that has the status Docs Required
- Click the Action Required button
- You'll then be redirected to upload the documents requested