How do I upload requested documents?

Your agent or landlord may ask you to verify your income as part of your application, or request documents like pay stubs, tax returns, or bank statements. How you provide them depends on when they're requested.

While submitting your application

When income verification is part of your application, you'll be asked to verify your income before you finish. You have two options:

• Link your bank account to verify your income automatically — the fastest option, with nothing to upload.
• Select Verify Later to upload documents, such as pay stubs or bank statements, yourself.

If you're not ready to upload, select Upload Later to skip this step and submit your application now. You can add your documents anytime afterward from your dashboard.

From your dashboard after submitting

When you're ready, log in and find the submitted application then select Action Required to open the document upload page. There you can either link your bank account to verify your income automatically, or upload your documents manually.

From an email request

If your agent or landlord requests documents after you've applied, you'll get an email. Select Upload your documents, then drag and drop or select Upload for each file. Follow the instructions under each type (for example, 5 months of pay stubs), then select Submit.

Your agent or landlord is notified once your documents are uploaded.