How to set up a one-time payment request
One-time requests charge your tenant a specific amount outside regular rent, like move-in costs (a security deposit or prorated rent) or any one-off charge.
You may see a new option. Some accounts are testing a way to start from your lease and auto-fill the rent, dates, and tenant details. If you see it, upload your lease and review what's pulled in. Otherwise, follow the steps below.
How to set up a one-time payment request
From your property, select the Payments tab, then Set up payment.
Select Me if you're the landlord collecting rent. My Client is for an agent setting up payments on a landlord's behalf.
Choose the property, then your tenant from the dropdown. If they're not listed, add them here.
Set the payment type (Rent, Prorated rent, Security deposit, Pet deposit, Utilities, or Other), how often (One-time), amount ($3 to $10,000), due date, and an optional note up to 50 characters. Select Save.
Review the summary, optionally check the box to also send by text, then select Send request. If you haven't connected a payout account yet, you'll set one up first, either RentSpree Banking or your own bank account.
After you send
The request appears in your Payments dashboard as Upcoming, and your tenant gets a link to pay. See the fees and when the payment is deposited (the first one takes longer while your account is verified).