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A Guide to Setting Up a One-Time Payment

Landlords, Property Managers, and other Property Representatives can request and collect one-time payment requests from renters. From security deposits to late fees, one-time payments are here to assist with collecting the monthly rent!  

How to Initiate a One Time Payment

  1. While logged into your agent/owner/manager account, click on the Payments tab on the left-hand menu bar & select the Collect Payments button

    Payments-png

  2. Next, select Me or my business to collect payments from your own RentSpee account
  3. Enter the Property & Tenant information
  4. Set up your payment details and select the Deposits & other fees payment option


  5. Select if the payment will be a Security deposit, Prorated rent, Pet Deposit, Utilities, or Other - Edit the payment information for each transaction

  6. Click Send Request to send the rent payment request via email and text to the renter


The renter will get an email to create an account and make a one-time payment. Once initiated, you’ll be notified by email and can track the payment in your RentSpree Dashboard.

If not already done, RentSpree will prompt you to connect your banking and tax info to ensure timely fund delivery.

 

What are the payment methods, fees, and deposit times for payments?

In some cases, the first payment may take 7–10 business days to be deposited. This delay can depend on your banking institution and the setup process for first-time transfers.

After the initial deposit, all future payments should follow the standard transfer timelines listed below.

Landlords will pay a $3 processing fee for recurring payments per transaction. This fee is deducted from the total amount that's due. 

Renters will have 2 payment options:

  1. ACH: Renters can initiate payment through an ACH transfer that sends the funds from their banking institution to the receiving bank account
    1. Renters will not pay a fee when paying with an ACH transfer
    2. ACH transactions are deposited within 3-5 business days
  2. Credit or Debit Card: Renters can alternatively initiate payment with their credit or debit card
    1. Renters will pay a 3% credit/debit card fee on top of the payment that is due
    2. Credit/debit card transactions are deposited within 1-3 business days
    3. Credit/Debit cards are limited to $5,000 per transaction