How do I set up a one time payment for a renter?
Landlords, Property Managers, and other Property Representatives can request and collect one-time payment requests from renters. From security deposits to late fees, one-time payments are here to assist with collecting the monthly rent!
How to Initiate a One Time Payment
- While logged into your agent/owner/manager account, click on the Payments tab on the left-hand menu bar & select the Collect Payments button
- Next, select Me or my business to collect payments from your own RentSpee account
- Enter the Property & Tenant information
- Set up your payment details and select the Deposits & other fees payment option
- Select if the payment will be a Security deposit, Prorated rent, Pet Deposit, Utilities, or Other - Edit the payment information for each transaction
- Click Send Request to send the rent payment request via email and text to the renter
The renter will be notified via email to set up their account to complete the one-time payment transaction. RentSpree will also email you once the renter has initiated the transaction, and you may see the payment progress on your RentSpree Dashboard.
If not connected already, RentSpree will ask to connect your tax and banking information to receive your funds on time.
What are the payment methods, fees, and deposit times for payments?
Renters will have 2 payment options:
- ACH: Renters can initiate payment through an ACH transfer that sends the funds from their banking institution to the receiving bank account
- Landlords will pay a $3 processing fee per transaction that's deducted from the total payment sent by the renter
- ACH transactions are deposited within 3-5 business days
- Credit or Debit Card: Renters can alternatively initiate payment with their credit or debit card
- Renters will pay a 3% credit/debit card fee on top of the payment that is due, and the landlord pays a $3 processing fee deducted from the requested payment amount
- Credit/debit card transactions are deposited within 1-2 business days