A Guide to Setting Up Payment Requests for Property Representatives

After screening your applicants, the Payments feature through RentSpree allows property representatives to collect payments on their own RentSpree account or set up payment requests for your landlord.

This will enable you to set up the rent payment, security deposit, and other move-in fees. Please see the steps below to complete either option: 

Setting Up Payment with own RentSpree Account

Sending a Landlord a Request to Collect Payments

What are the payment methods, fees, and deposit times for payments?

Setting Up Payment with own RentSpree Account

To collect payments under your on RentSpree account, please follow the steps below:

1. Navigate to the Payments Tab
   From your RentSpree Dashboard, click on the Payments tab, then select Collect Payments.

2. Choose Me or My Business
   Select Me or My Business to collect payments directly through your own RentSpree account.

3. Enter Property & Tenant Information
   Provide the property address and the tenant's details in the Property & Tenant section.

4. Select Payment Type
   In the Payment Details section, choose whether you're collecting Rent, Deposits & Other Fees, or Both.

5. Enter Payment Information
   Specify the payment amount and indicate whether it’s a recurring monthly payment or a one-time charge. Include any additional relevant details.

6. Review & Send
   Carefully review all the information entered. Once confirmed, send the payment request to both the landlord and the renter.

   
   
   

7. Enter Tax and Banking Information
   After sending the request, you’ll be prompted to enter your tax and banking information.

   1. Important Reminder
      To ensure you can receive the funds paid by your renter, please complete your tax and banking setup as soon as possible.

Sending a Landlord a Request to Collect Payments

If you're representing a landlord, you may send a request to the landlord to collect funds from their own RentSpree account.

1. Access the Payments Section
   From your RentSpree Dashboard, click on the Payments tab and select Collect Payments.

2. Choose My Client
   Select My Client to initiate a payment request on behalf of a landlord who will collect payments through their own RentSpree account.

3. Enter Landlord Information
   When the Setting this up for your client? pop-up appears, enter your landlord’s contact details to complete the setup.

   

4. Enter Property & Tenant Information
   Provide the property address and the tenant's details in the Property & Tenant section.

5. Select Payment Type
   In the Payment Details section, choose whether you're collecting Rent, Deposits & Other Fees, or Both.

6. Enter Payment Information
   Specify the payment amount and indicate whether it’s a recurring monthly payment or a one-time charge. Include any additional relevant details.

7. Review & Send
   Carefully review all the information entered. Once confirmed, send the payment request to both the landlord and the renter.

   

8. Confirmation Pop-Up
   After sending the request, a pop-up will appear confirming that the payment request has been sent to both the landlord and the renter.

   1. Email Notification
      You’ll receive an email notification from RentSpree once the renter completes the payment.

      
      

What are the payment methods, fees, and deposit times for payments?

Renters will have 2 payment options:

1. ACH: Renters can initiate payment through an ACH transfer that sends the funds from their banking institution to the receiving bank account
   1. Landlords will pay a $3 processing fee per transaction that's deducted from the total payment sent by the renter
   2. ACH transactions are deposited within 3-5 business days
2. Credit or Debit Card: Renters can alternatively initiate payment with their credit or debit card
   1. Renters will pay a 3% credit/debit card fee on top of the payment that is due
   2. Credit/debit card transactions are deposited within 1-2 business days
   3. Credit/Debit cards are limited to $5,000 per transaction