A Guide to Setting Up Payment Requests for Property Representatives

After screening your applicants, the Payments feature through RentSpree allows property representatives to collect payments on their own RentSpree account or set up payment requests for your landlord.

This will enable you to set up the rent payment, security deposit, and other move-in fees. Please see the steps below to complete either option: 

Setting Up Payment with own RentSpree Account

Sending a Landlord a Request to Collect Payments

What are the payment methods, fees, and deposit times for payments?

Setting Up Payment with own RentSpree Account

To collect payments under your on RentSpree account, please follow the steps below:

1. Once on the RentSpree Dashboard, click the Payments tab, then select Collect Payments
   
2. Next, select Me or my business to collect payments from your own RentSpee account
   
3. Enter the property address you're collecting payments under and the tenant's information in the Property & tenant section
   
   
   
4. Under the Payment Details, select if you're collecting Rent, Deposits & other fee, or both
   
   
   
5. Next, enter the information about the payments, such as the payment amount, if it's a recurring monthly or one-time payment, and other information
   
6. You'll then review the information before sending the request to the renter to sign up and connect their own payment methods
   
   
   
7. Once sent, you'll then be asked to enter your tax and banking information
   1. Please note that in order to collect funds paid by your renter, enter your tax and banking information as soon as possible

Sending a Landlord a Request to Collect Payments

If you're representing a landlord, you may send a request to the landlord to collect funds from their own RentSpree account.

1. Once on the RentSpree Dashboard, click the Payments tab, then select Collect Payments
   
2. Next, select My Client to send a request to a landlord to collect payments under their own RentSpree account - you'll be asked to enter your landlord's information in the Setting this up for your client? pop-up
   
3. Enter the property address you're collecting payments under and the tenant's information in the Property & tenant section
   
4. Under the Payment Details, select if you're collecting Rent, Deposits & other fee, or both
   
5. Next, enter the information about the payments, such as the payment amount, if it's a recurring monthly or one-time payment, and other information
   
6. Review the information entered before sending the request to both the landlord and the renter
   
7. Once the request has been sent, a pop-up will appear notifying you that a request has been sent to the landlord and the renter.
   1. You'll also receive an email once the renter has paid the transaction from RentSpree
   
   
   
   

What are the payment methods, fees, and deposit times for payments?

Renters will have 2 payment options:

1. ACH: Renters can initiate payment through an ACH transfer that sends the funds from their banking institution to the receiving bank account
   1. Landlords will pay a $3 processing fee per transaction that's deducted from the total payment sent by the renter
   2. ACH transactions are deposited within 3-5 business days
2. Credit or Debit Card: Renters can alternatively initiate payment with their credit or debit card
   1. Renters will pay a 3% credit/debit card fee on top of the payment that is due, and the landlord pays a $3 processing fee deducted from the requested payment amount
   2. Credit/debit card transactions are deposited within 1-2 business days