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A Guide to Ending Rent Payment as an Agent or Owner
Ending scheduled rent payments as a property representative.
To end a scheduled rent payment for a property as an agent, manager, or owner, refer to the following steps:
- While logged into your agent/owner/manager account, click on the Payment tab on the left-hand menu bar.
- Locate the rent payment you wish to end and click the ︙button and select View Details
- Click on the ︙button and select Delete
- A pop up will appear to confirm deleting the payment, select the Delete button to confirm
- A confirmation will appear and the future payments will be Voided
If there is a payment currently being processed, you will not be able to end the payment until after the transaction has been completed.