RentSpree Help Center
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For Applicants
For Agents/Owners/Managers
How to Get Started
Dashboard
Screening Reports and Applications
RentSpree PRO
Agent FAQ
For Applicants
Dashboard
Screening Reports and Applications
Error Messages
Applicant FAQ
General & FAQs
Getting Started
Common Questions
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RentSpree Help Center
For Applicants
For Agents/Owners/Managers
How to Get Started
Dashboard
Screening Reports and Applications
RentSpree PRO
Agent FAQ
For Applicants
Dashboard
Screening Reports and Applications
Error Messages
Applicant FAQ
General & FAQs
Getting Started
Common Questions
For Applicants
Everything an applicant needs to answer questions, concerns or assist with any issues on our site.
Dashboard
An overview of RentSpree for an applicant
How to access your online package
Where is my LeaseLink™ to apply?
How to request a LeaseLink™ from the agent
How to upload documents to RentSpree
Changing my password
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Screening Reports and Applications
Sign an E-Sign Document
Do I get a copy of my screening reports?
Does the credit report damage my credit score?
How to fill out your online rental application
How to edit application
What do I enter if I do not know my move-in date?
How to select the date on the application on a mobile device
How do I apply with a co-applicant or co-signer?
What do I enter if there is no supervisor for my job?
What do I enter for current occupation if I am retired?
What do I enter under occupation if I am a student?
What do I enter under previous occupation on the rental application?
What do I enter under previous residence on the rental application?
Can I use RentSpree with an ITIN?
What are the identity verification questions?
How to save reports as a PDF
How to print your screening reports
What is the status of my application?
Why am I being asked to submit payment twice?
Do I need to pay again if I am applying to another property?
Can I get a refund if I submitted twice?
Where can I find the invoice/receipt for the screening reports?
Why is my name wrong on the application?
Why is my credit score N/A?
Why is my credit score incorrect?
TransUnion Report is incorrect
What does "Attach Report" mean?
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Error Messages
How can I update my information in the TransUnion Screening section?
Why am I receiving an error message?
How can I contact TransUnion SmartMove?
Unable to sign-in to account
I am unable to move on/submit on your website
Submitting two applications under the same account
What does "Sorry, the information you entered does not match our records" mean?
What does it mean when it says "Sorry, we can't find enough information to generate your screening reports" and why does this message show up?
What does "Sorry, you have exceeded the maximum number of attempts to verify your identity" mean?
What does "Unknown Network Error" mean?
What does "Character Invalid" mean when filling out an application?
I keep receiving a "Sorry, we're having trouble connecting with TransUnion" error
How to bypass the "Sorry, the information you entered does not match our records" error
How to fix a "We're sorry, your identity verification is still in progress" error.
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Applicant FAQ
Does RentSpree save my SSN/ITIN?
Do we offer a Spanish Application? (Aplicacion en español)
The agent/landlord/manager told me to "Go to RentSpree." What do I do now?
Where do I apply?
How long does an application take to fill out?
Can I resume my application at a later time?
What info do I need to fill out an application?
Can I apply if I'm an international resident?
Can I still complete an application if I do not have any credit?
Can I apply to myself?
Do I need to submit my information if I am the co-signer?
Why am I being asked to fill out the application again?
I no longer wish to apply to a property
How will I know if my information was submitted to the requesting agent/landlord/manager?
I submitted but am still receiving reminder emails
When can I expect to see my refund?
Terms of Service Renter Agreement
How do I apply to a property?
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