RentSpree Help Center
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For Agents/Owners/Managers
For Agents/Owners/Managers
How to Get Started
Dashboard
Screening Reports and Applications
RentSpree PRO
Agent FAQ
For Applicants
Dashboard
Screening Reports and Applications
Error Messages
Applicant FAQ
General & FAQs
Getting Started
Common Questions
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RentSpree Help Center
For Agents/Owners/Managers
For Agents/Owners/Managers
How to Get Started
Dashboard
Screening Reports and Applications
RentSpree PRO
Agent FAQ
For Applicants
Dashboard
Screening Reports and Applications
Error Messages
Applicant FAQ
General & FAQs
Getting Started
Common Questions
For Agents/Owners/Managers
A collection of how-to, FAQ, and other resources to use when navigating RentSpree.
How to Get Started
Screening tenants using RentSpree through Rentals.com
How to start a new Lease Agreement Transaction
How to Void an E-Sign Document
How to enable Tenant Screening when creating a listing on BrightMLS
E-Sign Documents
How to Resend an E-Sign Document to a Recipient.
Navigating through the Overview page of a listing
How to Sign in Using Single Sign On Integration
Editing Rental Information for a Transaction
Screening New Applicants for CAA Members
How To Link My CAA Account With RentSpree
How to edit screening options on BrightMLS
How to initiate Tenant Screening on TransactionDesk
An overview of RentSpree for an owner/agent
What is the benefit of using RentSpree?
What does "Request a Demo" mean?
How can I request a demo?
Is a property address required to screen potential tenants?
Can I request the online rental application without screening reports?
Who can apply for my property?
How to send an email/text request to an applicant
Get a LeaseLink™ for an existing listing
How to print a Screening Handout™ for an existing listing.
How to pay for your applicants
Can I edit my property address?
Where is the application and/or reports for the co-signer/guarantor/other occupants?
Why should I integrate RentSpree with zipForm® Plus?
How to utilize RentSpree within zipForm® Plus For New Transactions
How to utilize RentSpree within zipForm® Plus For Existing Transactions
How to access RentSpree documents through zipForm® Plus
Can I use the C.A.R. rental form with multiple properties?
How to get a Completed C.A.R. Rental Application through RentSpree
How to get a Rent Estimate Report
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Dashboard
How to send direct messages through RentSpree
The Rent Estimate Report
How to add a new property
Screening new applicants
How will I know when my applicant has finished submitting?
What to do if you forgot to request the online rental application
How to switch between properties on your dashboard
How Do I Cancel A Screening Request
How to accept and deny applicants on RentSpree
Deactivate Property
Reactivating a property
How do I update my profile information in the screening options?
How to edit your mailing address
Changing your password
Why can't I access the reports even though the applicant claims to have submitted?
How can I share the tenant's application and/or reports with another agent/landlord?
I cannot find any of the properties I have added and my dashboard looks different
How to refer friends and colleagues to RentSpree
RentSpree Referral Terms
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Screening Reports and Applications
Identity Validation
SMS Validation
Knowledge Identity Questions (KIQ) Validation
How to share reports directly through RentSpree
What's included in the tenant screening reports?
Where do you get your screening reports?
Do I get a full credit report and score from all three bureaus?
What credit bureau do you use for your screening reports?
What Information Is Provided On The Application and Screening Reports Cover Sheet
A completed sample RentSpree application
Is there an e-signature on the online rental application?
How to view Reports
Save screening reports as PDF
Print your screening reports
How to read the credit report
Common questions about the Credit Report
How to read the Criminal Background Check
What records are included in the Criminal Background Check?
What do the specific charges mean on the background check?
How to Read The Eviction Report
Can I request the background check on its own?
Can I request the nationwide eviction report on its own?
Do you verify the information provided on the application?
How do I know the information provided belongs to my applicant?
Why is my applicant's name incorrect on the rental application?
Applicant is having issues finishing the application process
How did applicants submit reports to me when I have no properties available?
What does "You do not have a permission to view the report(s)" mean?
Expired Reports
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RentSpree PRO
What is RentSpree PRO?
What is the Document Upload feature of RentSpree PRO?
How to use Renter Document Upload
How to use Auto-Reference Checks (ARC)
How to access uploaded documents
How to download a document
How to cancel RentSpree PRO
Reactivate RentSpree PRO
How to apply a RentSpree PRO coupon code
RentSpree PRO Refund Policy
RentSpree PRO Paid Service Terms of Service
RentSpree PRO Participating Partners
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Agent FAQ
Benefits of using RentRange for the Rent Estimate Report.
What is the maximum screening fee in California?
Is RentSpree's Screening Fee Impacted By The 2019 Change in New York State Tenant Law
What is the difference between RentSpree and SmartMove?
How can I comply with my Fair Housing Act obligations while using RentSpree?
How much does it cost to use RentSpree?
Why can't I call in to get a credit report?
What is a credit freeze?
Can I enter my clients credit information?
Can applicants use a Canadian SSN?
Does the applicant have to pay on your site?
Do applicants receive a copy of their own reports?
Why am I seeing my name instead of the applicant's name when I click on the LeaseLink™ to apply?
Can you come to my office and conduct an in-person presentation?
Terms of Service Agent Agreement
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