- RentSpree Help Center
- Applicant Help Center
- Applicant Frequently Asked Questions
-
Video Walkthroughs
-
Applicant Help Center
- Overview
- How to get started applying
- Co-Signer & Guarantor
- Step 1 - Applicant Information
- Step 2 - RentSpree Rental Application
- Step 3 - TransUnion Screening Reports
- Reusable Screening Package
- TransUnion error messages & contact info
- Submitting Application
- Print, save & share
- E-Sign Documents
- Renters Insurance
- Upload Documents
- Applicant Frequently Asked Questions
-
Agent Help Center
-
Screening Tenants
-
Collect Rent
-
RentSpree Pro
-
Partner Integrations
-
Additional Features
-
Account, Billing & FAQs
-
Product Updates
FAQ: Why is my credit score N/A?
When receiving a credit report back from TransUnion, you may receive a score that says N/A. This score will show up if TransUnion cannot find any information on your credit report.
If you believe that this score is incorrect, please contact TransUnion at (833) 458-6338 and provide your email address.