Applicant Help Center
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Agent Common Questions
Account, Billing & FAQs
How do I change my email address?
Q: How do I change the email address associated with my account?
I would like to change the email address on my account to a different email address.
A: Sorry, you cannot.
Solution: Due to security reasons, you cannot change your email address on your account. However, you can use the new email address to create a new account and use that for all activity going forward. If you have any information on the previous account you would like saved, you can save any reports and/or applications as a PDF and print them out. If you want to delete your account, please click here.