Collect Rent

A Guide to Manually Marking Rent Payments as Paid

Property representatives have the option to manually mark payments made outside of the RentSpree platform as paid.

How to mark a payment as paid in RentSpree.

  1. While logged into your agent/owner/manager account, click on the Rent Payment tab on the left-hand menu bar.
  2. Click on the payment you wish to mark as paid.
  3. Click on the three dots on the top right-hand side and select Mark as Paid
    mark_as_paid_button
  4. You can now mark your payment as paid by specifying the payment date and method. Please note that marking a payment as paid is irreversible.

    markaspaid
  5. The status will be updated to "paid," and the payment will be visible in the payment history tab. Additionally, the renter will receive an email notification confirming that the payment has been marked as paid.

Please be aware that payments in the "processing" status cannot be marked as paid.