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Why is my credit score N/A?

Q: Why does my credit score show "N/A" instead of a number?

I submitted the information to generate my reports and paid the fee but am seeing "N/A" instead of my credit score. Why?

A: There is no tradeline or a freeze on your account.

Solution: This commonly occurs when there is either no tradeline or the account is frozen. For any questions, contact us at (323) 515-7757.