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Agent Common Questions
Account, Billing & FAQs
Why is my credit score N/A?
Why does my credit score show "N/A" instead of a number?
Sometimes when receiving a credit report back from TransUnion, you may receive a score that says N/A. This score will show up if TransUnion cannot find any information on your credit report.
There are no tradelines on your account.
Solution: This commonly occurs when there is no tradeline for your account or the TransUnion does not have any information on your account. For any questions, contact us at (323) 515-7757.