How to accept and deny applicants on RentSpree

A guide on accepting, accepting on condition, or denying applicants directly from your RentSpree Dashboard.

Accepting applicants

In order to accept any applicants, you can follow the steps below:

  1. Login to your RentSpree account. log in home-11
  2. Once you have logged in, click on the property address that has the applicant you are looking to accept.
  3. Click on the applicant's name to open up their application and/or reports.
  4. Once viewing the application and/or reports, click on the Accept/Deny button to the far-right above the reports.
  5. Once you have clicked on this, you can click on Accept.
  6. You will then be asked to verify the Welcome Letter we will send your applicant. If everything looks correct, you can click on Send.
  7. Your applicant will receive their Welcome Letter instantly!

Accepting on Condition

There may be an instance where you want to accept an applicant but special conditions apply. We provide a form for you to fill out so a letter may be sent to your applicant accepting them on condition!

1. Follow steps 1-3 in the section above on Accepting Applicants.

2. Once you have opened the reports for the applicant in question, you can click on the Accept/Deny button on the far-right side of the page.

3. You can then click on Accept on cond. to start the process of drafting the acceptance letter.accept on condition

4. Once you have selected to Accept on Condition, you will be asked to provide more information for the welcome letter. If you select the Credit Score as a reason, you will be asked to provide some more information. When you are finished, you can click Next.

5. You will then be asked to review the letter before sending it off to the applicant. If you are satisfied, you can click on Send.

6. You will then see a notification that the email has been sent!

Denying an applicant

While denying an applicant is never an enjoyable experience, we try to make it as quick and painless as possible. To start with the denial process, simply follow the steps below:

1. Follow steps 1-3 in the "Accepting Applicants" section above.

2. Once you have opened the reports for the applicant in question, you can click on the Accept/Deny button on the far-right side of the page.

3. You can then click on Deny to start the process of drafting the Adverse Action letter.

4. Once you have selected to Deny, you will be asked to provide more information for the Adverse Action letter. If you select the Credit Score as a reason, you will be asked to provide some more information. When you are finished, you can click Next.

5. You will then be asked to review the letter before sending it off to the applicant. If you are satisfied, you can click on Send.

6. You will then see a confirmation that the Adverse Action letter has been sent. Your job is now done! You can continue reviewing other applicants and moving forward with the lease-signing process for the accepted applicant(s).